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Return Request Form

Didn’t work out? No worries – you can easily start your return through our self-service portal.

1. Submit your request:
Click the button below to start your return. Please note: due to hygiene regulations, we only accept returns for defective products or items that are sealed and unopened.

2. Return label:
Your DHL return label will be generated automatically and sent to your email immediately after submitting the request.

3. Refund:
Once the product is received and verified at the designated return address, we’ll process your refund promptly.

Important: Please use only the return label provided. Returns sent to any other address cannot be processed.

Start Return Process →